Terms of Use

1. Introduction

These Terms and Conditions ("Terms") govern access to and use of the website, web application, mobile application, dashboards, advisory interfaces, QR traceability pages, reports, communications, forms, field onboarding workflows and related digital or offline-enabled services operated by Agrythm Technologies Private Limited ("Agrythm", "Company", "we", "us" or "our"). By accessing the website, creating an account, submitting information, using TrustOS, receiving advisories, participating in pilots, uploading farm information, purchasing services, or engaging with our field representatives, you agree to be bound by these Terms. If you do not agree, you must not use the services.

2. About Agrythm and TrustOS

Agrythm operates TrustOS, an agriculture decision-support and traceability platform intended to support farmers, Farmer Producer Organisations (FPOs), agri-enterprises, input stakeholders, exporters, buyers, research partners, government bodies, banks, insurers, ESG/carbon stakeholders and other ecosystem participants.

TrustOS may provide, depending on the active service package and geography, crop planning support, pre-plantation compatibility analysis, crop-stage advisories, input planning support, anomaly alerts, field monitoring workflows, crop passports, QR-linked traceability records, residue-compliance support workflows, market linkage support, dashboard access, data validation, satellite/drone/geospatial insights, spectral-library support, and related agritech services.

3. Definitions

4. Eligibility and Authority

• You must be legally competent to enter into a binding contract under applicable law.
• If you use the services on behalf of an organisation, FPO, institution, buyer, exporter or government body, you represent that you have authority to bind that organisation.
• If you submit information about land, farm operations, farmers, members, employees or third parties, you represent that you have lawful authority or consent to submit such information to Agrythm.

5. Nature of Services and No Guaranteed Outcome

Agrythm provides decision-support, monitoring, compliance-support and traceability tools. Agriculture is affected by weather, pest pressure, water availability, labour conditions, market movements, input quality, farmer adherence, soil variation, seed quality, disease outbreaks, logistics and other variables outside Agrythm’s control.

Accordingly, unless expressly agreed in a signed commercial contract, Agrythm does not guarantee yield, crop survival, price, market purchase, export acceptance, pesticide residue result, certification approval, insurance approval, credit approval, carbon credit issuance, or any specific financial return.

• Advisories are support tools, not a substitute for professional judgment, field verification, label instructions, local agricultural department directions, statutory restrictions or expert agronomist review.
• Users remain responsible for final decisions on inputs, chemicals, irrigation, harvest, storage, marketing and sale.
• No pesticide, fertilizer, seed, bio-input or chemical should be used contrary to label instructions, legal registration, crop approval, waiting period, MRL limits or statutory restrictions.

6. User Responsibilities

• Provide accurate, complete and current information during registration, onboarding, field surveys, crop planning, monitoring and reporting.
• Avoid submitting false ownership claims, inflated acreage, incorrect crop stage, incorrect input usage, misleading residue claims, fabricated lab reports or manipulated images.
• Follow safety, label, legal and environmental requirements while using pesticides, fertilizers, irrigation systems, drones, sensors or other field interventions.
• Cooperate with field validation, sample collection, monitoring, audit and verification where such processes are part of the service package.
• Maintain confidentiality of login credentials, dashboard access, QR credentials, API keys and reports.
• Immediately notify Agrythm of unauthorised access, incorrect records, suspected data misuse or material changes in crop/farm status.

7. Account Registration and Access Control

Certain services may require registration, identity verification, mobile number verification, organisation verification, farmer onboarding, FPO-level approval, payment confirmation, field validation or execution of a separate agreement. Agrythm may approve, reject, suspend or terminate access where information is incomplete, inaccurate, unauthorised, fraudulent, legally sensitive, commercially risky or inconsistent with platform objectives.

8. Farmer, FPO, Buyer and Institutional Workflows

Where Agrythm works with farmers, FPOs, exporters, buyers, processors, research partners, government agencies or institutions, the applicable commercial arrangement may be governed by a separate written agreement, purchase order, statement of work, pilot letter, memorandum of understanding, contract farming arrangement, data sharing agreement or service order. In case of conflict, the signed written agreement will prevail for that specific engagement.

• Farmer/FPO services may include onboarding, crop profiling, advisory delivery, crop passport creation, monitoring and traceability support.
• Buyer/exporter services may include compliance-support records, crop-lot visibility, residue-risk workflows, sample coordination and traceability support.
• Institutional services may include dashboards, API/data services, validation projects, analytics and aggregate intelligence reports.

9. Payments, Fees and Taxes

Fees, subscriptions, service charges, field charges, dashboard charges, QR crop passport fees, data validation fees, project fees, licence fees, commission structures, input margins, buyback or trading terms, and applicable taxes will be as stated on the website, invoice, proposal, service order or separate agreement.

• All payments must be made through approved modes only.
• Unless expressly stated otherwise, fees are exclusive of applicable GST, transaction charges, payment gateway charges and statutory levies.
• Delayed payments may result in suspension of access, withholding of reports, interest, recovery action or termination of services, subject to applicable law and contract terms.

10. Refunds, Cancellations and Service Suspension

Refunds and cancellations will depend on the nature of the service, work already performed, third-party costs incurred, field visits, lab testing, data processing, dashboard provisioning and contractual commitments.

• Website-only information services are generally non-refundable once accessed or delivered.
• Field services, testing, pilots and institutional projects may be non-refundable to the extent work, mobilisation, procurement, travel, data processing or third-party costs have already been incurred.
• Agrythm may suspend or terminate service for non-payment, misuse, illegal activity, abusive behaviour, data manipulation, violation of field safety instructions or breach of these Terms.

11. Advisory Limitations and Field Verification

Advisories may be generated using a combination of user inputs, field observations, weather feeds, soil/water data, crop history, satellite/drone/spectral data, lab results, ICAR-aligned practices, agronomy logic, machine learning models, human review and third-party datasets. Advisory accuracy depends on the quality and timeliness of input data and the variability of field conditions.

• Do not treat any advisory as an absolute instruction without considering field reality.
• Users must validate crop stress, pest/disease symptoms, soil moisture, nutrient deficiency and other findings before taking expensive or irreversible action.
• Where the advisory suggests pesticide, nutrient or input intervention, users must confirm product legality, crop label, dosage, waiting period, compatibility and residue implications.

12. Pesticide Residue, Export Compliance and Traceability

Agrythm may support residue-risk reduction, traceability, sample tracking, record creation and compliance workflows. However, final export eligibility or buyer acceptance may depend on independent lab results, sampling method, harvest timing, storage, processing, logistics, buyer specifications, destination-country rules and decisions of regulators or buyers.

• Users must not market produce as residue-free, organic, export-compliant, carbon-credit eligible or certified unless supported by valid evidence and applicable certification/lab documentation.
• QR crop passports and traceability records are digital records based on available information; they are not a statutory certification unless expressly issued by an authorised certifying body.
• Agrythm may correct, disable, withdraw or flag traceability records if it detects inaccurate, incomplete, misleading or fraudulent information.

13. Third-Party Services, APIs and Data Sources

The Platform may rely on third-party services such as cloud hosting, payment gateways, communication tools, map services, satellite/drone/geospatial data providers, weather datasets, lab partners, analytics providers, SMS/IVR/WhatsApp vendors and government/public datasets. Agrythm is not responsible for third-party outages, errors, delays, pricing changes, policy changes or discontinuation.

14. Intellectual Property

All rights in the website, TrustOS platform, advisory logic, software, dashboards, data models, workflows, report formats, crop passport formats, analytics, design, trademarks, logos, documentation, databases, spectral libraries, scoring methods, model outputs, know-how and proprietary processes belong to Agrythm or its licensors, except for user-provided data and third-party content.

• Users receive only a limited, revocable, non-transferable, non-exclusive right to access the services for authorised purposes.
• Users must not copy, reverse engineer, scrape, resell, sublicense, decompile, reproduce, modify, benchmark, train competing systems on, or commercially exploit Agrythm IP without written permission.
• Feedback, suggestions and improvement ideas submitted to Agrythm may be used by Agrythm without restriction or compensation, unless separately agreed in writing.

15. User Data, Farm Data and Licence to Use

Users retain their lawful rights in data submitted by them, subject to rights granted to Agrythm under these Terms, the Privacy Policy and applicable agreements. To operate, improve and deliver the services, users grant Agrythm a worldwide, royalty-free, sublicensable licence to host, process, analyse, combine, transform, display and use submitted data for service delivery, advisory generation, traceability, compliance workflows, support, security, billing, reporting, product improvement, model development and anonymised/aggregated analytics.

Agrythm may use anonymised, aggregated or de-identified farm and platform data to build benchmarks, spectral libraries, crop intelligence, risk models, dashboards, research outputs, commercial insights and institutional reports, provided such outputs do not directly identify an individual farmer unless permitted by law or contract.

16. Confidentiality

Business proposals, buyer details, pricing, dashboards, non-public reports, crop-lot information, datasets, technical documents, algorithms, pilots, field records and commercial discussions may be confidential. Users must not disclose such information without written authorisation, except where legally required.

17. Prohibited Use

• Using the Platform for unlawful, fraudulent, misleading or harmful activity.
• Uploading false, defamatory, obscene, infringing, malicious or corrupted content.
• Interfering with security, access control, servers, APIs or platform integrity.
• Scraping, automated harvesting, bulk extraction, resale or unauthorised data mining.
• Misrepresenting crop quality, residue status, certification, farmer consent or buyer commitments.
• Attempting to derive source code, model logic, proprietary advisory rules or spectral libraries.
• Using Agrythm reports to make unsupported public claims or mislead farmers, buyers, investors or regulators.

18. Communications and Consent

By providing contact details, users consent to receive service communications, advisories, alerts, OTPs, invoices, updates, onboarding messages, support calls, IVR/SMS/WhatsApp/email communications and legally required notices. Marketing communications may be subject to applicable consent and opt-out mechanisms.

19. Warranties and Disclaimers

The services are provided on an "as is" and "as available" basis. Agrythm disclaims all warranties to the maximum extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, uninterrupted availability, error-free operation, accuracy of third-party data, export acceptance, marketability, financial returns or regulatory outcome.

20. Limitation of Liability

To the maximum extent permitted by law, Agrythm will not be liable for indirect, incidental, special, consequential, punitive or exemplary damages, loss of profit, crop loss, revenue loss, business interruption, data loss, market loss, buyer rejection, residue failure, certification denial, insurance denial, credit denial, loss caused by incorrect user information, field non-adherence, weather events, pest outbreaks, third-party errors or force majeure. Unless prohibited by law or separately agreed in writing, Agrythm’s total liability for any claim will not exceed the amount actually paid by the user to Agrythm for the specific service giving rise to the claim during the three months immediately preceding the event.

21. Indemnity

Users agree to indemnify and hold harmless Agrythm, its directors, officers, employees, contractors, advisors, affiliates and partners from claims, losses, damages, liabilities, penalties, costs and expenses arising from user breach, unlawful use, incorrect data, unauthorised submissions, field non-compliance, misuse of reports, violation of third-party rights, false residue/compliance claims, or breach of applicable law.

22. Force Majeure

Agrythm will not be liable for delay or failure caused by events beyond reasonable control, including extreme weather, drought, flood, pest outbreak, disease epidemic, fire, natural disaster, strike, war, public disturbance, government action, internet failure, cloud outage, cyber incident, power failure, data-source failure, logistics disruption, lab delay or regulatory change.

23. Changes to Services and Terms

Agrythm may modify, discontinue or update the website, services, features, pricing, workflows, data sources, dashboards, reports or these Terms from time to time. Material changes will be notified through reasonable means. Continued use after changes means acceptance of updated Terms.

24. Termination

Agrythm may suspend or terminate access where a user breaches these Terms, violates law, causes risk, fails to pay, misuses data, creates security risk, submits fraudulent information, abuses staff, or uses the Platform contrary to its intended purpose. Termination does not affect accrued rights, payment obligations, confidentiality, IP rights, limitations of liability or dispute resolution provisions.

25. Governing Law and Dispute Resolution

These Terms are governed by the laws of India. The parties shall first attempt to resolve disputes amicably through good-faith discussions. If unresolved, disputes shall be referred to arbitration under the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration shall be Bengaluru, Karnataka, India. Courts at Bengaluru, Karnataka shall have exclusive jurisdiction, subject to applicable law and any mandatory consumer law rights.

26. Contact

For legal, support or grievance-related communication under these Terms, contact:

Agrythm Technologies Private Limited
Email: chetan@agrythm.com
Mobile: +91 8050530705
Address: KEB Colony, Bidar, Karnataka, INDIA